Welcome to VictronDealer.com. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you utilize our website, project intake forms, and customer communication portals.
1. Information We Collect
We collect information directly from you when you fill out a system design form, create an account, or interact with us through our secure project portal. This data may include:
Name, email address, and physical/billing address.
Mobile telephone number (for text alert notifications).
Vessel, RV, or vehicle specifications, load requirements, and system configuration data.
2. How We Use Your Information
Your data is utilized solely to provide high-end mobile, marine, and off-grid power electrical architecture services, including:
Generating customized Victron Energy system diagrams and pricing quotes.
Sending automated project alerts and comment notifications via SMS or email when updates are made to your design thread.
Managing system installation lifecycles and customer support.
3. SMS Messaging & Absolute Carrier Compliance
Important Mobile Privacy Notice:
SMS opt-in consent and phone numbers collected for text messaging will not be shared with, sold to, or transferred to any third party for any purpose.
No personal information or mobile phone number collected via our website or intake forms will be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes. Your mobile data is strictly used for one-on-one operational text messages regarding your active technical project.
For help, reply HELP to any message or email info@victrondealer.com. Message frequency varies based on project activity.
If you have consented to receive automated updates from our text alerting system, you can easily opt-out at any time by replying STOP to any message we send. Message and data rates may apply.
4. Data Protection
We implement robust, industry-standard administrative and technical security measures to protect your system configurations, blueprint documents, and personal info against unauthorized access, loss, or alteration.
5. Contact Us
If you have questions regarding this policy or wish to update your contact details, please contact us directly at: info@victrondealer.com.